2019: Year in review

2019 was a standout year for Sign In App, with exciting features added, new products released and rapid growth of the Sign In App community across the globe. To those who signed up this year and everyone who renewed their subscriptions, thank you. Your continued support helps drive the team and we have exciting plans to share soon for 2020.

Before we rush into the new year, we wanted to reflect on a few of the highlights from 2019, so here’s a look back at the year in a nutshell…


The year kicked off with the team’s largest infrastructure project to date; migrating the platform to a ‘next generation’ environment built on Amazon’s AWS platform. After months of planning, the move was successfully completed in January bringing enhancements around encryption, auto scaling and redundancy. The new infrastructure also forms the foundation on which many of our 2020 enhancements will be built.

We also returned to The Bett Show at ExCel London for our second year. It was great to talk to so many people from the education sector and to catch up with the hundreds of schools already using Sign In App to streamline their visitor management process. We’ll be back at Bett with a bang in 2020, so if you’re planning to attend let us know!


Fire safety has always been at the heart of Sign In App, so we were pleased to add support for Evacuation Points in February. By assigning visitor groups and individual staff members to Evacuation Points, roll calls can be performed more efficiently in the event of an emergency. Fire safety features will continue to evolve in 2020 with real-time lists and evacuation point directions forming part of the sign in process, so watch this space.

Illustration showing evacuation list options on the Sign In
App evacuation list


Azure AD integration was launched in March with the start of our open beta. After six months of testing with our beta sites, the feature was released to everyone in September alongside GSuite integration at no additional cost. Sign In App now talks directly to Azure AD and GSuite to make the ongoing management of groups easier than ever.


In April we introduced a bunch of smaller enhancements including hiding groups, automatic config refreshing and requesting a signature on sign out. Many of these changes come from feedback from our community, so if you have suggestions please let us know at feedback@signinapp.com.


Over the bank holiday weekend we launched badge builder, allowing you to customise visitor badges using our simple drag and drop tool. It’s been great to see examples of the creative and unique badges created and thousands of bespoke badges are now in use today.

A preview of the badge builder interface on the Sign In
App portal


Companion app got a massive upgrade on iOS and Android with the introduction of Mobile Sign In and remote sites. We’ve always loved signing in using an iPad, but signing in from our phones was a completely new experience. Geo-fencing and additional permissions help you control who can sign in this way, and location data pinpoints where the sign in happened. 2020 will see companion app continue to expand with new features to make the sign in process even easier, supporting flexible working and the mobile workforce.

Illustration of an iPhone running the companion app with
radio waves expanding from the phone

From 18th to 20th June, we returned to ExCel London - this time was to exhibit at The Facilities Show. The Facilities Show is an annual exhibition for those working within facilities management. It was another great exhibition and many of the conversations we had at the show have influenced some of the new features and enhancements we have made throughout 2019. We’re looking forward to exhibiting again in 2020!


July saw us hit a big milestone, processing our 10 millionth sign in. Our total number of sign ins had doubled in just six months, giving us a great reason to celebrate as a team. Fast forward to December and we’re now approaching 20 million with up to 100 sign ins per second at peak times!


Our big summer feature was Events. Sign In App Events helps organisations that run events streamline the process effortlessly. You can see second by second tracking of event attendance, and once the event is complete our history reporting tools allow you to see who attended on which day, all without any additional costs or site subscriptions.


Hallo. Bonjour. Hej. Ola! In September we added a language picker to the welcome screen on the app so that your visitors can choose their native language when signing in. We introduced Dutch, French, Spanish, German, Swedish, and Chinese ( Hong Kong) and have since increased this to 25 different languages.

Variety of country flags surrounding an iPad running Sign
In App

September also saw us bring MS Teams integration online with our new notification centre. In addition to Teams, the new notification options let you build your own customised workflow, generating notifications based on the group, site and custom fields.


Clocking up staff hours was made even easier in October when we added Timesheets. Timesheets on the online portal allows you to see a visual representation of staff hours each day and a CSV file can be exported which will automatically total up their working hours for a period of time that you choose.

We also made big improvements to health questionnaires and removed previous restrictions around the number of custom fields and groups a site could have.


One of our most exciting announcements of 2019 was Sign In App Tap. Working with Bouncepad, we created an RFID reader that will allow your staff to use their existing door access cards or fobs to sign in on the iPad. We spent a lot of time creating a reader that would look sleek and be easy to set up. In November we finally announced the reader generating lots of interest and selling out of our initial stock in just a few weeks. Read more about Sign In App Tap here.

Render of the Sign In App tap hardware attached to a

That just about wraps up 2019 for Sign In App.

2020 is going to be bigger and better and we can’t wait to share the exciting new additions with our Sign In App community. Want to join us on our journey and streamline your visitor management and staff management process in the new year? Start your 15-day free trial here.