Knowing who's on site is important. Reaching them when it matters most is what keeps people safe.
Our latest release introduces enhanced emergency notifications for Sign In App; which when combined with unlimited SMS, gives organizations a faster, more reliable way to communicate during emergencies.
This release expands Sign In App's emergency management capabilities beyond a single evacuation alert.
A lockdown requires different instructions than an evacuation. Severe weather demands a different response than a hazardous materials incident. Yet many organizations still rely on a single generic alert regardless of the situation.
With the latest update to emergency notifications, organizations can now select from predefined emergency message types or create custom messages tailored to their own risks, procedures, and locations. Those messages can then be delivered instantly via push notifications and SMS, helping ensure critical instructions reach everyone on site - including visitors without the Sign In Companion app.
The result is simple: the right message, delivered to the right people, at the right time.
When an incident occurs, people need more than an alert. They need clear instructions they can understand and act on immediately.
Should they evacuate? Shelter in place? Move to a designated safe area? Wait for further instruction?
The quality of an emergency response often depends on how quickly people understand what is happening and what they need to do next.
That's why Sign In App now supports a range of emergency message types, including:
Instead of using the same message for every incident, organizations can communicate the specific nature of the emergency and provide more relevant guidance from the very first notification.
Every organization is different. Schools have different risks than manufacturing facilities. Healthcare providers face different challenges than corporate offices. Even two locations within the same organization may require different emergency procedures.
For organizations with unique requirements, Sign In App’s Pro plan also now supports fully customizable emergency messages.
Whether it's a chemical spill procedure, a campus-specific lockdown protocol, or instructions for a particular muster point, teams can create messages that align with their existing emergency plans and operational requirements.
Your emergency procedures become part of the response itself - not a separate process teams need to remember under pressure.
Even the most carefully crafted emergency message is ineffective if it never reaches the people it's intended for.
Visitors, contractors, vendors, delivery drivers, and temporary workers often don't have access to internal communication systems. They're also the people least familiar with site procedures and emergency protocols.
That's why we've expanded emergency notifications with SMS delivery.
With Unlimited SMS (available on Pro plans globally or as an add-on), emergency notifications can be sent directly to signed-in visitors and guests who have provided a mobile number, helping ensure critical instructions reach people regardless of whether they have the Sign In Companion app installed.
Combined with push notifications, organizations can extend emergency communications beyond employees and create a more complete safety net for everyone on site.
Most visitor management systems stop at visibility. They can tell you who's on site. But emergencies demand more than a list of names.
When an incident occurs, organizations need to communicate quickly, provide clear instructions, account for people in real time, and maintain a record of what happened afterward.
With Sign In App, that all happens from the same platform.
Emergency notifications turn live presence data into immediate action. Teams can identify who's on site, send scenario-specific messages, reach visitors through SMS and staff through push notifications, conduct live roll calls, and generate compliance-ready reports from a single workflow.
Knowing who's on site is only the starting point. The real value comes from being able to reach them when it matters most.
Emergency response isn't a single event. It's a process. Sign In App helps organizations manage the full emergency cycle from one platform:
Sign in > Safety briefing > Emergency notification > Live accountability > Compliance reporting
No disconnected systems. No manual reconciliation. No uncertainty. Just one platform designed to help organizations respond with confidence.
This release reflects a simple idea: Access data should do more than tell you who's here. It should help you protect them.
Enhanced emergency notifications transform real-time presence data into meaningful action. They connect visitor management, emergency communication, accountability, and reporting into a single workflow.
That's what access intelligence looks like in practice. Not just knowing who's on site. Reaching them when it matters most.
Enhanced emergency notifications are available across Sign In App plans, with additional messaging capabilities available in Enhanced and Pro tiers. Unlimited SMS is available as an add-on or included feature depending on your subscription.
To learn more, speak to our team or book a demo today.