Delivery Management

Untracked deliveries create gaps

In many workplaces, delivery handling lacks structure:

Packages are logged on paper or in spreadsheets
Recipients aren’t notified consistently
Sensitive items lack clear ownership
There’s no reliable record of collection

This creates delays, disputes, and risk - especially across multiple sites or shared environments. With Sign In App, you can log packages on arrival, notify recipients automatically, and record collection, so deliveries are handled consistently, every time.

Stronger security. Smoother arrivals.

Flexible delivery logging

Log deliveries via kiosk, the Sign In Companion app, or the admin portal - whatever fits your front desk or mailroom workflow.

Automatic notifications

Assign a recipient and trigger instant notifications so staff know the moment a package arrives.

Scan, document, confirm

Capture label details, take photos for proof of condition, and collect signatures when items are picked up.

Custom information collection

Capture carrier details, package size, special handling needs, and more with flexible fields.

Full delivery visibility

See what’s arrived, what’s pending collection, and what’s already been picked up - all searchable and audit-ready.

Enhanced delivery management capabilities

Multi-location coordination

View, track, and manage deliveries across multiple sites with consistent processes and location-specific workflows.

Delivery analytics

Report on volume, peak times, carrier performance, and collection patterns to streamline operations and reduce delays.

Enterprise-level delivery solutions

Automated workflows

Use conditional logic, approvals, and routing rules to handle sensitive items, restricted recipients, or urgent deliveries.

Carrier + API integration

Sync with logistics platforms, pull tracking information, and push delivery data into your existing systems.

Advanced access controls

Restrict who can handle, view, or collect certain packages - essential for secure or compliance-led environments.

Complete chain of custody

Time-stamped logs, signatures, and photo evidence create an auditable trail for every delivery.

From arrival to collection

Delivery arrives on-site
Package logged and documented
Recipient notified automatically
Records retained for review

Delivery management for every organization

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Small businesses

Keep deliveries organized without extra admin.

Simple logging and notifications
Photo and signature capture
Clear handover records

Multi-site teams

Standardize delivery handling across locations.

Central visibility
Local workflows
Consistent records

High-trust environments

Stronger controls for sensitive deliveries.

Automated workflows
Restricted handling
Full chain of custody

Public sector & education

Coordinate deliveries across campuses.

Shared visibility
Flexible handling rules
Audit-ready records

Experience integrated delivery management

Log packages once, notify recipients instantly, and keep a clear record from arrival to pickup - all in one connected workflow.

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Frequently asked questions

Sign In App replaces paper logs and inbox chases with a single, unified workflow. Packages are logged instantly, recipients are notified automatically, and every handover is recorded - giving teams full accountability and faster pickup times.

Yes. As soon as a delivery is logged, the assigned recipient receives an automated alert through their preferred channel (email, SMS, or app notification). This eliminates manual follow-ups and reduces time spent managing deliveries.

It does. You can scan delivery labels to capture package details instantly, speeding up intake and reducing manual data entry errors.

Yes. Sign In App supports photo capture during logging, and digital signature collection at pickup. This creates a complete, timestamped chain of custody for every delivery.

Deliveries can be logged through the kiosk, the Sign In Companion mobile app, or the admin portal - whichever best fits your workflow. This flexibility supports reception teams, security desks, and mailrooms alike.

Deliveries is available on all plans.