Mistakes to avoid when choosing a visitor management system

So, you’ve made the decision to get a visitor management system for your organisation. You want to tick the GDPR box and simplify the visitor sign in process - you’re going down the right path. However, when choosing the best visitor management system for you, don’t fall victim to some of the common mistakes people tend to make when choosing the right system for them. Below we’ve shared a few of the mistakes to avoid and the solutions to help you on your journey to investing in the best visitor management software for you.

Thinking you don’t need one

First things first, let’s get the most common one out of the way. You’ve had a look around at what’s on offer in the visitor management system space and decided you “don’t need one”. If this is the situation you’ve come across, answer this question… how valuable are the following three points to your organisation?

  • Complying with the General Data Protection Regulation (GDPR)
  • Making a great impression on visitors
  • Improving productivity and efficiency All three points should be quite high up on things an organisation should value and a digital visitor sign in solution can help with all of them.

Overcomplicating it

Don’t overcomplicate it. Think about what your organisation needs from a visitor management system. Don’t just go for the most complex system that has all the features possible that your organisation may not even need to use or are too complicated to understand. The aim of visitor management software is to simplify the visitor sign in process; opting for something that is too complex may result in needing loads of extra support which could end up making your life more difficult.

Simple is the way forward. Find a company that keeps it jargon-free and focuses on making their features as user-friendly as possible.

Overlooking hidden fees

You’ve found a visitor sign in solution that you like and the price of the subscription is within your budget. But is it? Have you looked into whether there are any hidden fees that are not advertised straight away?

These are some of the hidden fees to look out for:

  • Implementation fees
  • Fees for extra support
  • Fees for any extra hardware or features When choosing the best visitor management system for your organisation, don’t make the mistake of not looking for these hidden fees. Find a company that is completely transparent with their pricing - a clear annual subscription with no extra payments for added features and a clear one-off fee for hardware required.

Not thinking about the future

One system you’ve found might be great for your organisation right now, but will it still be fit for purpose in years to come? Will the price change when more features are required? Will it become outdated and be replaced by something new? Don’t just think about the present, plan for the future too. Find a company that is always evolving their visitor sign in solution by listening to exactly what their customers need and enhancing features, in addition to introducing new ones.

At Sign In App, simplicity is at the core of everything we do. Our aim is to make our visitor management app simple to use with simple, transparent pricing. All of our features are really user-friendly, our annual subscriptions come with no hidden fees, and we’re continuously evolving the app with enhanced and brand new features which are all included in your annual subscription. You can start a 15-day free trial by clicking here or if you’d like to find out more, send us an email to info@signinapp.com and we’d be more than happy to help!