Logoplaste

The manufacturing industry has been the backbone of economic development, driving innovation, creating jobs and producing the goods and services that we all use every day. However, being one of the most heavily regulated industries, it’s certainly not without its challenges. One of the ways manufacturing organisations are complying with regulations to improve safety protocols and mitigate risk is by implementing visitor management systems. 

One organisation that is doing just that is Logoplaste. With 64 facilities across 17 countries Logoplaste is one of the global leaders in the manufacturing industry, and has been using Sign In App across 59 of their global locations for 4+ years. We recently caught up with Kevin Morgan, Global EHS Director at Logoplaste, to get some more insights into the current state of the manufacturing industry, the hurdles it faces, and how the implementation of visitor management solutions is overcoming some of the most complex challenges.

How is Logoplaste using visitor management within your manufacturing environments?

The majority of our facilities are not structured as a standard entrance, and by that I mean that we don’t have a secretary or security person at the front entrance. So for us, Sign In App has become the greeter.

The most important factor for us is ensuring we have an accurate account of all people within our four walls at all times. So whether it's customers visiting our workspace, contractors working on-site, or temporary employees. 

What challenges led you to look for a visitor management system?

It started with our UK locations. We wanted a way to replace the old paper on a clipboard sign in process to better comply with GDPR requirements, especially for visitors and contractor control. Then when Covid started, we implemented Sign In App worldwide to help ensure everyone on site met the basic health screening requirements at the time. The other component was also the ability to complete immediate emergency evacuation roll calls. 

What key criteria did you have when assessing visitor management systems?

For us, the key criteria was emergency evacuation functionality - having the ability for a supervisor or a team leader to take quick and accurate roll calls immediately and get a report once it's complete.

Also, the ability to customise the content, add videos for contractor management and tailor it towards our customers. While all of our sites make similar products in many locations, our customers dictate certain safety, quality, GMP requirements. So a solution that was flexible per site was certainly critical.

Why was Sign In App your chosen visitor management system?

While I was not involved in the initial review process in the UK, I do know of other systems that were trialled. They looked at annual and monthly fees, hardware requirements, messaging or screen display. RFID reader capability was also a big plus.

It really came down to a few primary reasons. Cost was one of the factors when comparing to other companies, along with message display flexibility and general functionality. And finally, the others didn't have a Companion app that had similar functionality to the kiosk sign in - that was a big selling point for us.

How did you find the implementation process across multiple sites?

The implementation is super easy. It’s easy to set up the kiosk - it’s simply an iPad and a mounting mechanism and then you just need a stable Wi-Fi connection. Signing in and out is simple, but we also use the Sign In App Tap RFID reader and Companion app which makes it even more quick and convenient. 

I've never claimed to be great with computers, and I think it really highlights the ease-of-use of the sign in system. It’s easy for us to customise the welcome screen for our customers and the products we're making. We also add employees directly into the system - so once they're hired on day one, we just add them into the system. We’ve also enabled auto sign-in on Companion app which helped to get more employees on board with using the system as they don’t need to remember to sign in and out. 

How has Sign In App impacted your operations?

In addition to providing the greeting for visitors, streamlining evacuation roll calls and improving the employee sign in experiences, it also sets the professional tone from the start with customers, auditors and regulatory bodies like OSHA. Being able to show that visitors, contractors and employees are going through introductory safety training as soon as they step foot into our plant and the ability to export previous emergency evacuation reports is key when we get random visits from auditors. 

We also use temporary employees from time to time and tracking working hours was a challenge. With Sign In App, we were able to generate accurate attendance and working hours reports really quickly.

What are some of the specific ways Logoplaste is customising Sign In App?

Initially, we were primarily using Sign In App for health questions such as “Do you have a fever?” or “Do you have Covid-like symptoms?”. If an answer presented a risk, we could either deny or allow the person to finish signing in but notify the plant manager for further action.

Today, we are really customising the system for each plant so we provide a different look or feel with the welcome screens and tailor the sign in process for each facility. 

Can you share any scenarios where Sign In App has been used to manage an emergency situation?

Luckily, most of our evacuations would be more of a drill, rather than a real-life requirement. At some of our facilities it happens quite a bit. For example, I was at our lead facility in the UK, and I think we evacuated three times within five days.

The site supervisor has Companion app, so as soon as people started getting out, he’s able to do a quick roll call right from the app. It provides much more flexibility than just trying to grab a clipboard and hoping that people sign their name, whether it's a contractor or a visitor.

What kind of ROI has Logoplaste seen after implementing Sign In App?

Sign In App is under $500 annually per site - for one less social citation risk or a non-conformance to an ISO or customer audit, that cost is easily paid for. 

What advice would you give to other manufacturing companies considering purchasing a visitor management solution?

If you are not already using Sign In App, what are you waiting for? With Sign in, the annual cost is reasonable, the customisable look and feel of the system for the end user, the emergency evacuation component on the app, facility do's & don'ts as well basic employee communication.

There's so much built into the app for what it costs annually, so it's been well worth it for us. That's why we use it at roughly 60 facilities currently. 

Want to hear more about Logoplaste’s experience with Sign In App and Kevin’s insights into the future of visitor management in the manufacturing industry? Watch our On-Demand webinar here. 

Ready to see how Sign In App could work for your organization? Start your 15-day free trial here or if you have any questions, you can reach our team 24/5 via live chat, phone or email here.