Platform Customization Options - Your Platform, Your Way

Your visitor management system should work for you

Many visitor systems are hard-coded and inflexible:

You can’t add your own branding
Information can’t be tailored by role or site
Workflows don’t reflect how teams actually operate
Global standards conflict with local requirements

This creates more manual work, inconsistent experiences, and compliance gaps. A configurable visitor management platform solves this. You define what’s consistent, what’s flexible, and how data flows - so the platform fits your organization, not the other way around.

Customizable by design.

Your brand, their language

Apply your logo, colors, and messaging across every touchpoint - with translations that ensure every visitor sees content in their preferred language.

Workflows that match your operations

Customize onboarding, sign-in, and approval flows by group or location so processes reflect how your organization actually works.

Data capture built for your operations

Create custom fields, notices, and requirements per site or group to collect the exact information needed for compliance and daily work.

Global consistency, local flexibility

Set organization-wide standards while allowing sites to adapt what they need to - balancing alignment with autonomy.

Enhanced platform customization capabilities

Advanced visual customization

Sophisticated look and feel control beyond basic branding including custom layouts, interface styling, and detailed design specifications

Custom service & space types

Tailor bookable resources and service categories to your space - from specialized equipment to custom room types.

Enterprise-level customization

Dynamic workflow builder

Build sophisticated, conditional workflows with approvals, routing, and business rules that support complex compliance needs.

Custom integration development

Connect your unique systems and processes using the full REST API for tailored, enterprise-grade integrations.

Full white-labeling

Replace all Sign In App branding with your own - including domains, apps, and UI - for a completely branded platform experience.

End-to-end customization

Your brand and tone applied from invite to sign-out
Define your own requirements at each step of the visit
Workflows adjust based on role, site or visit type
Meet local requirements while maintaining global standards
Capture and retain records, ready for audit

Designed for every organization

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Small & growing teams

Simple configuration without complexity.

Apply branding and basic templates
Add custom fields and notices
Keep setup straightforward and manageable

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Multi-site organizations

Consistency with controlled flexibility.

Share standards across sites
Localize workflows and policies by location
Support multiple languages and regions

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High-trust environments

Advanced configuration for regulated operations.

Apply conditional workflows and approvals
Integrate with enterprise systems
Maintain controlled, auditable configurations

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Public sector & education

Flexible configuration across complex environments.

Apply localized branding and policies
Configure workflows by role or campus
Maintain alignment with governance requirements

A visitor management platform that adapts to how you work

Configure what matters, keep control where it’s needed, and deliver consistent experiences everywhere.

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Frequently asked questions

Every organization has unique branding, workflows, and compliance needs. Customization ensures the visitor experience matches your identity, and your internal processes run the way you expect - without forcing workarounds.

Yes. You can tailor workflows for employees, contractors, volunteers, students, and visitors — including fields, policies, approvals, and routing rules.

Absolutely. Your logo and visuals can appear on kiosks, emails, badges, mobile experiences, and digital workflows for a consistent, professional feel.

No. You can set global standards while allowing sites to adjust fields, workflows, or policies based on local requirements.

Yes. Complete white-labeling - including domains and branded applications - is available on enterprise plans.

Yes. With the full REST API and webhook capabilities, your team can connect Sign In App to internal systems or custom workflows.

Yes. You can add translations for custom fields, policies, group names, and workflows, supporting global rollouts.

Branding, templates, and custom fields are available on all plans. Advanced workflow builder, integration development, and white-labeling are available on higher tiers. See pricing here.

Platform customization