Sign In Points

Sign In Points can be used to display static QR codes so visitors can register without touching a device. You can print out as many copies of the static QR code as you need to cover all the entrances and exits on your site. This is great if you’re catering for a large number of visitors and need to collect important data without creating a central touchpoint.


Sign In Points are designed for standard visitor groups.

Set up

To get started you need to set up your Sign In Point from the online management portal. First, go to Manage > Sites > Select site > Sign In Points and click Add new.

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Clicking Add new will pop up a new window with a few different options. First, you need to add a name for your Sign In Point, this will appear just below the QR code on the automatically generated Sign In Point poster. Next, select the group that the visitor will sign into when they scan the Sign In Point. Each Sign In Point relates to one group so if you’re trying to collect data on multiple groups then you will need to generate one point for each. Finally, you need to add a Message, this can be some additional information on how to use Sign In Points or on what to do after you’ve signed in.

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Data retention

Sign In App gives you control over how long visitor data is retained. By default this is set to Indefinitely, but you can change this from the online management portal. Go to Manage > Groups > Select group > Data & privacy and select the period from the 'Keep visitor data' dropdown.

Information collected

When a visitor signs in from the Sign In Point they will complete the same process as any other visitor signing into that group. This includes responding to Custom fields and agreeing to Messages.

You can edit your Custom fields by going to Manage > Sites > Select site > Custom fields, from here you can add the fields you need for your Sign In Points. The default Custom fields for Sign In App are Company, Visiting, and Car reg, for Sign In Points you could change this to Email and Number of guests.

Messages are an important part of the sign in process and allow visitors to agree to your terms and conditions. To get started with Messages go to Manage > Sites > Select site > Messages and click the pencil icon to edit a Message or click Add new. Messages support text, pdfs, images and videos and a range of different response types including signatures.


Sign In Points will capture a picture of the visitor by default. You can turn this off by going to Manage > Sites > Select site > Features and toggling ‘Visitor photos’ off.

Displaying your Sign In Point

You can choose to display your Sign In Point in a couple of ways. You can either download and print the static QR code or make use of the PDF poster which will include additional information including the name of the Sign In Point and your Message. To do either of these, go to Manage > Sites > Select site > Sign In Points and click the QR icon to get the static QR code and click the PDF icon to Sign In Point poster.

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You can edit Custom fields and Messages without needing to print out a new static QR or Sign In Point poster. If you delete the Sign In Point the QR code becomes redundant.

Using a Sign In Point

When a visitor arrives they need to scan the QR code with their smartphone or search in the smartphone’s browser. This will prompt the visitor to complete the sign in from a browser on their smartphone. When the visitor is ready to leave they need to scan the Sign In Point QR code again and sign out.



If you’re using an iPhone you can use the camera to scan the Sign In Point QR code, Android users can scan the QR with Google lens or visit in your smartphone's web browser.

We hope you've found this guide useful but if you have any questions around Sign In Points or any Sign In App feature, please contact our support team at

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