Sign In App Sub-processors

To support us in delivering the Sign In App Services, we may engage third party service providers to assist with data processing activities only in accordance with our obligations and commitments as set out in the Data Protection Addendum.

The table below identifies the sub-processors, describes where they are located, and gives brief details of the nature of the services they provide.

Our trusted third party processors are contractually bound to keep your information confidential and used only for specified, explicit, and legitimate purposes. We do not engage a sub-processor unless they are able to demonstrate that they have the requisite technical and security measures in place.

Where your personal data is transferred outside the EEA, it will only be transferred to countries that have been identified as providing adequate protection for EEA data, where approved transfer mechanisms are in place to protect your personal data.

Sub-ProcessorService ProvidedPersonal Data CollectedLocation of Sub-Processor
Client/Visitor DataWhere Sign In App Ltd is the ‘data processor’
AWSCloud data service providerFull Name
Any other data collected is controlled by you within your management portal.
You can select the location of your data, these locations include;
United Kingdom
Client Data onlyWhere Sign In App Ltd is the ‘data controller’
XEROOrder Processing/InvoicingContact name, email address and telephone numberNew Zealand/US
NetsuiteOrder Processing/InvoicingContact name, email address and telephone numberEEA
SalesforceQuotations/Order Processing/InvoicingContact name, email address and telephone numberEEA
Chargebee (or alternative) billing platformQuotations/Order Processing/InvoicingContact name, email address and telephone numberEEA
Google GSuiteEmail/DocsEmail address, name and any other information provided by you.EEA
StripeOnline Payments (only applicable if paying by Credit Card)Name, email, card details (We do not have access to the full card details)EEA
Jira Service desk (Atlassian)Support TicketsName and Email address if providedEEA
Trello (Atlassian)Order progressionName, Email, telephone number and delivery addressEEA
SlackOnline ChatName, email and any other information provided by youEEA
MailchimpEmail marketing to existing clients and prospectsName and emailUSA

For further information about Sign In App’s compliance with data protection law, please contact:

Governance, Risk and Compliance Team

Alternatively for further information about data protection law you can contact the information Commissioner's Office Directly on 0303 123 1113 or at

To view our Privacy Notice visit -Privacy Policy

Policy Review Statement

This policy may be reviewed at any time if we believe that doing so will enhance our ability to deliver our services. It will automatically be reviewed annually unless organisational changes, legislation, guidance or non-compliance prompt an earlier review.