Sign In App Sub-processors

To support us in delivering the Sign In App Services, we may engage third party service providers to assist with data processing activities only in accordance with our obligations and commitments as set out in the Data Protection Addendum.

The table below identifies the sub-processors, describes where they are located, and gives brief details of the nature of the services they provide.

Our trusted third party processors are contractually bound to keep your information confidential and used only for specified, explicit, and legitimate purposes. We do not engage a sub-processor unless they are able to demonstrate that they have the requisite technical and security measures in place.

Where your personal data is transferred outside the EEA, it will only be transferred to countries that have been identified as providing adequate protection for EEA data, where approved transfer mechanisms are in place to protect your personal data.

Sub-Processor Service Provided Personal Data Collected Location of Sub-Processor
Client/Visitor Data Where Sign In App Ltd is the ‘data processor’
AWS Cloud data service provider Full Name
Any other data collected is controlled by you within your management portal.
You can select the location of your data, these locations include;
United Kingdom
US
Australia
Sweden
Client Data only Where Sign In App Ltd is the ‘data controller’
XERO Order Processing/Invoicing Contact name, email address and telephone number New Zealand/US
Netsuite Order Processing/Invoicing Contact name, email address and telephone number USA
Salesforce Quotations/Order Processing/Invoicing Contact name, email address and telephone number USA
Chargebee (or alternative) billing platform Quotations/Order Processing/Invoicing Contact name, email address and telephone number EEA
Google GSuite Email/Docs Email address, name and any other information provided by you. EEA
Stripe Online Payments (only applicable if paying by Credit Card) Name, email, card details (We do not have access to the full card details) EEA
Jira Service desk (Atlassian) Support Tickets Name and Email address if provided EEA
Trello (Atlassian) Order progression Name, Email, telephone number and delivery address EEA
Slack Online Chat Name, email and any other information provided by you EEA
Mailchimp Email marketing to existing clients and prospects Name and email USA

For further information about Sign In App’s compliance with data protection law, please contact:

Nicola Petts

Operations Manager & Data Protection Officer

Tel: 01604 349759

Email: dpo@signinapp.com

To view our Privacy Notice visit - https://signinapp.com/privacy-policy/

Alternatively you can contact the information Commissioner's Office Directly on 0303 123 1113 or at https://ico.org.uk/

Policy Review Statement

This policy may be reviewed at any time if we believe that doing so will enhance our ability to deliver our services. It will automatically be reviewed annually unless organisational changes, legislation, guidance or non-compliance prompt an earlier review.