Sign In App – Sub-processors

Sign In App Sub-processors

To support us in delivering the Sign In App Services, we may engage third party service providers to assist with data processing activities only in accordance with our obligations and commitments as set out in the Data Protection Addendum.

The table below identifies the sub-processors, describes where they are located, and gives brief details of the nature of the services they provide.

Our trusted third party processors are contractually bound to keep your information confidential and used only for specified, explicit, and legitimate purposes. We do not engage a sub-processor unless they are able to demonstrate that they have the requisite technical and security measures in place.

Where your personal data is transferred outside the EEA, it will only be transferred to countries that have been identified as providing adequate protection for EEA data, where approved transfer mechanisms are in place to protect your personal data.

Sub-Processor	Service Provided	Personal Data Collected	Location of Sub-Processor
Client/Visitor Data	Where Sign In App Ltd is the ‘data processor’
AWS	Cloud data service provider	Full Name Any other data collected is controlled by you within your management portal.	You can select the location of your data, these locations include; United Kingdom US Australia Sweden
Client Data only	Where Sign In App Ltd is the ‘data controller’
XERO	Order Processing/Invoicing	Contact name, email address and telephone number	New Zealand/US
Netsuite	Order Processing/Invoicing	Contact name, email address and telephone number	EEA
Salesforce	Quotations/Order Processing/Invoicing	Contact name, email address and telephone number	EEA
Chargebee (or alternative) billing platform	Quotations/Order Processing/Invoicing	Contact name, email address and telephone number	EEA
Google GSuite	Email/Docs	Email address, name and any other information provided by you.	EEA
Stripe	Online Payments (only applicable if paying by Credit Card)	Name, email, card details (We do not have access to the full card details)	EEA
Jira Service desk (Atlassian)	Support Tickets	Name and Email address if provided	EEA
Trello (Atlassian)	Order progression	Name, Email, telephone number and delivery address	EEA
Slack	Online Chat	Name, email and any other information provided by you	EEA
Mailchimp	Email marketing to existing clients and prospects	Name and email	USA

For further information about Sign In App’s compliance with data protection law, please contact:

Governance, Risk and Compliance Team
Email: privacy@signinsolutions.com

Alternatively for further information about data protection law you can contact the information Commissioner's Office Directly on 0303 123 1113 or at https://ico.org.uk/

To view our Privacy Notice visit Privacy Policy

Policy Review Statement

This policy may be reviewed at any time if we believe that doing so will enhance our ability to deliver our services. It will automatically be reviewed annually unless organisational changes, legislation, guidance or non-compliance prompt an earlier review.